Frequently asked questions
Can I Pickup my Cookies?
Yes, there is a pickup option available at checkout. You will be notified when your order is ready for pickup.
Can Cookies be shipped?
Yes, you can select the shipping option at checkout. Orders placed after Monday will ship the following Monday.
Shipping Policy
To ensure that you receive the freshest baked goods, please note that any orders placed will be shipped out on the following Monday. This schedule allows us to bake your treats fresh and ensure they arrive on time. Thank you for your understanding and for choosing BonAppeTreat!
Once your cookies have been shipped, please note that we are no longer responsible for any delays, damages, or issues that may occur during transit. We entrust USPS, UPS, and FedEx to handle delivery, and any concerns regarding shipping should be addressed directly with the carrier.
We take great care in packaging your order to ensure it arrives fresh and in perfect condition. Tracking information will be provided so you can stay updated on your delivery status.
Thank you for your understanding and support!